Accessibility

For example, that means you should be able to:

• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• you cannot modify the line height or spacing of text
• most older PDF documents are not fully accessible to screen reader software
• you cannot skip to the main content when using a screen reader

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• Email: anna.marshall@hullcc.gov.uk
• Telephone: 01482 615 165

We’ll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

• Email: anna.marshall@hullcc.gov.uk
• Telephone: 01482 615 165

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us https://maritimehull.co.uk/con...

Technical information about this website’s accessibility

Hull City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

1. Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by the end of 2019. When we publish new content we’ll make sure our use of images meets accessibility standards.
2. Headings should not be empty. This fails WCAG 2.1 success Criterion 2.4.6 (Headings and Labels) We plan to add headings and labels by the end of 2019. When we publish new content we’ll make sure our pages meet accessibility standards.
3. When on-screen labels are present, they must be programmatically associated with form fields. When on-screen labels are not present, form fields must be given an accessible label. When form fields do not have a programmatic (accessible) label, assistive technologies may incorrectly render the label or provide no label at all to users. When labels are not present or are incorrect, users of assistive technologies may not be able to complete a form. This fails WCAG 2.1 success Criterion 2.4.6 (Headings and Labels) We plan to add headings and labels by the end of 2019. When we publish new forms we’ll make sure our pages meet accessibility standards.

Disproportionate burden

Navigation and accessing information

1. There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). This fails WCAG 2.1 success criterion 2.4.1 (bypass blocks).

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in summer 2020.

Content that’s not within the scope of the accessibility regulations

1. PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

2. Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live). We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website

This website was last tested in September 2019. The test was carried out by Bluestorm Design & Marketing Ltd.

We tested our main website platform, available at www.maritimehull.co.uk, and we checked all site pages.

This statement was prepared on Friday 20 September 2019. It is version 1.0 and will be reviewed in January 2020.